Privacy Policy

Purpose

LearnKart Technology Pvt. Ltd. (hereby referred as “LearnKartS,” “we,” or “us”) is committed to protecting your privacy, we take data protection and privacy very seriously. This Privacy Policy (“Policy”) describes how LearnKartS collects, uses, shares and secures the personal information you provide when you visit the Website owned and operated by LearnKartS (listed below), and when you use our Service(s). It also describes your choices regarding use, access, withdrawal of consent (as per the terms hereof) and correction of your personal information. The use of information collected through our Service(s) shall be limited to the purpose of providing the service for which you have engaged with LearnKartS. The capitalized terms used in this Policy but not defined herein shall have the same meaning as defined in our Terms of Service

User are allowed to access the Platform, and avail services available with LearnKartS. To this Privacy Policy, sensitive personal data or information of a person is as defined under applicable privacy laws. Please note that usage of the terms personal information/ personally identifiable information/ personal data, in this Privacy Policy includes sensitive personal data or information, wherever appropriate and/or mandated under applicable privacy laws.

LearnKartS Website

  • Website: www.learnkarts.com

Please read this Privacy Policy carefully, as it governs how you use LearnKartS products. If you do not agree to this Privacy Policy, please do not use or signup on the LearnKartS platform.

Use of your Personal Information and Other Data

LearnKartS uses this Privacy Policy to govern the use of personal information you provide to us. We use your personal information solely to provide our services to you.

We also use your Personal Identifiable Information (PII) together with other Personally Non-Identifiable Information (non – PII) to help us better understand our users and to improve the content and functionality of our site.

We may collect the following personal information from you in the following situations

  • When you visit our website and voluntarily provide the following information via one of our contact forms, via a chat or phone session, or as part of a purchase of one of our courses or register on our site:
  • Contact Information, such as name, email address, mailing address, phone number
  • Information about your business, such as company name, company size, business type
  • Your LearnKartS account details which may include billing information, credit/debit card details, if provided and the account password.

Note: All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers.

Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identifiable Data:

We capture some Non-Identifiable data in our logs. The data in the logs may include device type, browser type, time zone, screen size, referring or exit pages.

Use

We may use the personal information collected from within the Website, chat box, mobile, email or when you use the Service(s) to:

  • Provide you with the Service(s).
  • Send you requested product or service information.
  • Respond to customer service requests.
  • Administer your account.
  • Send you promotional and marketing communications.
  • Facilitate your transactions when you use our Service(s).
  • We use your personal information to communicate with you in relation to the LearnKartS services including information regarding content, courseware, products, inquiries, and services via different channels (e.g., by phone, email, chat) and by agreeing to this Privacy Policy you give us explicit permission to do so.

When you provide us with personal information about your contacts, we will only use this information for the specific reason for which it is provided.

Share

We reserve the right to disclose your personal data as required by applicable law, in response to lawful requests by public authorities, including meeting national security or law enforcement requirements and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process served on us.

In the event LearnKartS goes through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and personal data will likely be among the assets transferred. You will be notified via email and via a prominent notice on our website of any such change in ownership or control. We may also disclose your personal information to any other third party with your prior consent.

Data from Third Parties

We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources vary over time, but have included:

  • Data brokers from which we purchase demographic data to supplement the data we collect.
  • Social networks when you grant permission to access your data on one or more networks.
  • Existing or past learners who participate in our referral program
  • Service providers that help us determine a location based on your IP address to customize certain products to your location.
  • Publicly available sources such as open government databases or other data in the public domain.

We may receive Personal Information about you from other sources like postal mail, telephone, or fax. We may add this information to the information we have already collected from you via the Site to improve the products and services we provide.

Correction, Removal or Export of Personal Information

LearnKartS acknowledges that you have the right to access, edit and delete your personal information at any time. Upon request, we will provide you with reasonable access to the personal information we collect about you. You also have the right to withdraw your consent granted for collection of personal information by issuing a written request for data erasure which will be followed by the Company in conformity with the applicable privacy laws. You will have the opportunity to correct, update, modify or delete this information or withdraw your consent as follows:

  • If you have independently signed up with LearnKartS.
  • You may access, update, or export your Personal Information included in your online LearnKartS account at any time by logging into your account

Exceptions in Deletion: If you request access to your personal information and discover that that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers or backup systems

Exception in Data Portability: There may be limits to the amount of information we can practically provide. For example, we may limit an individual’s access to personal information where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy or where doing so would violate others’ rights.

Exception in Data Correction: Even after updates to your Personal Information, we may maintain and store older versions of such information within our databases, access logs and other records in order to comply with other routine data audits.

Cookies and Other Tracking Technologies

LearnKartS use cookies and other tracking technologies to provide functionality across different Services and devices.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Do Not Track.

Currently, various browsers — including Internet Explorer, Firefox, and Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user’s browser DNT preference setting. LearnKartS does not currently commit to responding to browsers’ DNT signals with respect to the Company’s Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. LearnKartS takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

Links to Third Party Sites

Our Website contain links to other websites that are not owned or controlled by LearnKartS. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Website and to read the privacy policies of each and every website that collects personal information.

Public Forums

LearnKartS may provide bulletin boards, blogs, or community threads, notes, discussions and community on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. LearnKartS is not responsible for the personal information you choose to submit in these forums.

Remember that when you share information publicly, it may be indexable by search engines.

Single Sign-On & Other social Media Features

Our Website include social media features for Facebook, Linkedin, Twitter, WhatsApp, such as “Invite Friends” or “Share This” button. Where we have your consent, these features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the social media company providing them.

You can log in to our Website using sign-in services. The services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address.

Communications from the Website

We will send you announcements related to the Service(s) on occasions when it is necessary to do so. For instance, if our Services is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of communications which are not promotional in nature. If you do not wish to receive them, you may delete your Account.

User choices with regard to access of information

LearnKartS does not make any unsolicited calls or otherwise market any products or services, except for in relation to the purpose for which such information has been provided or taking any feedback, addressing any complaints, informing you about new features or free/paid courses. LearnKartS will communicate with the Users through call, SMS, email or notices posted on the Platform or through any other means available, which shall include but not be limited to text, other forms of messaging, calls etc. The Users can change their e-mail and contact preferences at any time by logging into their account.

Automatic Information Collection

Our system collects information that is sent over the internet without your control. Some examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the internet; login; email; password; computer and connection information such as browser type and version, operating system, and platform; groups enrolled history, which we sometimes aggregate with similar information from other users to create features, reports such as popular courses, most used features etc; the full Uniform Resource Locator (URL) click stream to, and from our Platform, including date and time; cookie number; courses or videos you viewed or searched for; the email id you used to contact our customer service. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain page, course and videos, page interaction information (such as scrolling, clicks and mouse overs), and methods used to browse away from the page.

Information Security

Our Website and Service(s) have industry standard security measures in place to protect against the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information (such as credit card information or login credentials), we will encrypt that information via Secure Socket Layer (SSL).

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website or via the Service(s) and any transmission is at your own risk. Once we receive your personal information, we will use strict procedures and security features to try to prevent unauthorized access.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

  • Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
  • We use regular Malware Scanning.
  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • All payment transactions are processed through secure gateway providers and are not stored or processed on our servers

Testimonials

We post customer testimonials/comments/reviews on our Website which may contain personal information. Prior to posting the testimonial, we obtain the customer’s consent to post their name along with their testimonial. If you want your testimonial removed, please reach out to us

Children’s Personal Information

LearnKartS does not knowingly collect any personal information from children under the age of 16. If you are under the age of 16, please do not submit any personal information through our Website or Service(s). We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Service(s) or Website without their permission. If you have reason to believe that a child under the age of 16 has provided personal information to us through our Website or Service(s), please contact us and we will endeavor to delete that information and terminate the child’s account from our databases.

Amendments

LearnKartS has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of this Website or the Service(s) following the posting of any amendment, modification, or change to this Policy shall constitute your acceptance of the amendments to this Policy. You can choose to discontinue use of the Website or Service(s), if you do not accept the terms of this Policy, or any modified version of this Policy.

Contacting LearnKartS

If you have any questions about this privacy policy or your dealings with the LearnKartS, you can reach out to us using the below email id

Any discrepancies and grievances with respect to processing of personal information may be informed to the designated Grievance Officer as mentioned below:

  • Email: support@learnkarts.com
  • Phone: (+91) 96067-55-003
  • Postal Address: IndiQube Omega, No.7/2, Old, 78 New, Maruthi Emerald, Graphite India Main Rd ITPL Main Road, Bengaluru, Karnataka 560066


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